What do Mark Zuckerberg’s gray T-shirt and HR Service Center productivity have in Common?

This week, Facebook CEO Mark Zuckerberg explained why he wears the same T-shirt every day.  

When your HR service center speaks, do your customers hear what you say?

For customer service to be good, communication must be clear.  And it’s only clear, if the customer says [...]

HR Business Intelligence – Leverage Analysis Tools & Reports for Optimal Services Delivery

In general, Business Intelligence refers to the tools and systems that play a key role [...]

Neocase HR V14 – New Resources for Human Resources Shared Services Delivery

New Document Management & Enhanced Dashboard/Reports Modules Add to HR Solution

Proactive SLA Management for Optimal HR Service Delivery

In the past few years, human resources departments have begun integrating service level agreements into [...]

Automated HR Email Management for Higher Quality, Consistent & Timely Communications

The most popular form of non-business communication today (at least in the UK) is the [...]

Collaborative Case Management – The Right Resource for Rapid Resolution

A great many people over the course of their careers have had cause to speak [...]

Survey Says… Enhance Employee Engagement & Satisfaction with Neocase HR’s Survey Module

We’ve all taken our share of surveys, both before, but especially after – the age [...]

The Neocase HR Knowledge Base – the “Brains” Behind HR Shared Services

When implementing an HR Shared Services Solution, the information about employees, corporate policies and procedures, [...]

HR Anywhere You Are – Neocase HR in the Cloud

Cloud computing or “the Cloud” has become the technology du jour – and while still [...]