Neocase HR Ready is designed to support your service center in its initial stage of automation, expand but also adapt to your evolving requirements.

Plug and Play HR Processes

Your HR organization is at the stage where you need a service delivery solution that fits today’s requirements and budget, but future growth and expansion will likely present new technology requirements.

Neocase HR Ready is the answer. It provides the core features that all services centers need at an affordable cost. And it provides you with multiple options to incrementally expand the solution in the future.

Discover the power of HR Ready

Book a demo

Grow your business faster with our HRIS modules

Collaborative Case Management

Capture and organize requests easily and efficiently. The collaborative Case Management tools in HR Power will enable your service center to tap into the right resources – both internal and external – to resolve even the most complex cases efficiently.

Integrates with

Learn more about Case Management

Knowledge Base

Agents can access policy information in context, with less effort. The Knowledge Base plays a major role in HR Service Delivery. In fact, for many of the productivity gains that a Shared Service Center sets out to achieve, it relies on the Knowledge Base to deliver. The Knowledge Base in HR Power delivers over 80% Tier 0 Resolution rate.

Integrates with

Learn more about Knowledge Base

Self-Service Portal

Employees, Managers and HR Business Partners have access to the capabilities and information that makes each of them self-sufficient and productive. The Portal can be accessed from anywhere, at any time from virtually any device including tablets and smartphones. The personalization, configurability and accessibility of the Portal make it a practical and convenient tool for everyone involved.

Integrates with

Learn more about Self-Service Portal

Digital Document Management

Neocase connectors automatically file documents collected within the case management process into enterprise document management (EDM) or ERP systems.

Integrates with

Learn more about Digital Document Management

Email Management

The Email Management module in HR Power includes a Rules Engine for processing inbound emails, and Email Template tools that dramatically improve agent efficiency, and employee experience through higher quality, consistent communication. Configurable email templates and rules automate outbound email communication, improving both consistency and efficiency.

Integrates with


Real-Time Dashboard

Graphic SLA-oriented dashboards organize and pre-prioritize cases so agents can stay organized and focus on the right cases, completing them before their deadlines.

Integrates with


Satisfaction Survey

The business of HR Shared Services is based upon two primary objectives: reducing the cost of service delivery, and increasing employee satisfaction. Measure employee satisfaction by configuring and distributing satisfaction surveys with the Neocase HR Power Satisfaction Survey module.

Integrates with


Live Chat

Customers and suppliers enjoy the convenience of engaging directly with live agents through on-line chat. The Live Chat module in HR Power delivers consistency through tight integrations to the Employee Record, Case Management, Knowledge Base and Survey modules.

Integrates with


Neocase solutions chosen by the greatest organizations

See all our customers

Are you ready to get started?

Do you want to delight your employees with a consumer grade experience, increase service delivery productivity and spend more time on strategic initiatives?

Work smarter, contact us now