5,000,000+

Employees Supported

10,000+

HR Service Center Agents

180

Countries

Neocase HR Power 15 brings further automation to Shared Service Centers

Product enhancements in Version 15 drive new levels of productivity for HR, and greater convenience for employees.

Find out more about HR Power 15

HR Power 15 Press Release

Simplify operations, work faster

We enable large and mid-size organizations to deliver a better employee, customer and supplier experience, standardize & automate processes to reduce costs.

See how you can automate your business

Pre-configured starter solution

10+ years of HR service experience built into a system designed to grow with you

Find out more about HR Ready

Automate more HR Processes

A Scalable & Flexible Service Delivery Solution for Global HR Shared Service Centers

Find out more about HR Power

Finance Shared Services solution

Designed for large, global Finance Shared Services Center

Find out more about Finance Power

Engage, streamline & deliver new value

Engage your employees through a personalized service experience. Streamline HR administrative work through process automation tools. And gain more time to create value that employees and leadership will love.

See how you can automate your business

Are you employees expecting a more modern, consumer-grade service experience?

Neocase will help you to meet and exceed your employees’ expectionations, while automating HR processes from end-to-end, so you can spend more time on the strategic work.

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Automate & Manage End-to-End HR Processes

Just ask, we'll show you a live demo

Industry-leading companies partner with Neocase Software to deliver superior service through personalization and convenience, and achieve their transformation goals through process automation.

Who’s using Neocase ?

“

We did a comprehensive search and selected Neocase as our vendor of choice. They were up and running in 90 days, the most cost-effective solution, and their Case Management and Knowledge Base modules were significant in our truly obtaining the benefits of our shared services department

Jeff Ellis / VP-CFO, Human Resources Shared Services

$1.1M

HR staffing costs savings

30%

Reduction of inbound employee requests

Read the Customer Success Story

“

We started our journey to transform HR by building the business case for change. Neocase HR has been instrumental in helping Thales UK achieve these goals. We’ve been able to demonstrate cost savings through streamlining processes and avoiding increasing costs to deliver the services that we really needed.

Joe Ales / Global Director of HR Shared Services

65%

Productivity gains

75%

Tier 0 resolution rate

Read the Customer Success Story

“

When we initiated Phase One of the Employee Portal, we anticipated maybe a little over half of the employees would jump on board at first. Right off the bat though, we had 99.2% use the portal for benefits enrollment! People were happy with the Portal – they liked it, and were using it.

Donna Ashabranner / Senior Director of Employee Services

$250K

Annual Savings

90%

HR transaction performed through Self-Service Portal

Read the Customer Success Story

“

Not only have we successfully completed the project in a record three months, but as a result we have also managed to handle more inquiries with the same number of staff. This success is due to Neocase teams’ involvement in implementation and their support in conducting the change, and because of the tool’s user-friendliness and functional ergonomics.

Stéphane Mignola / Payroll and Administration Director

>85%

Employee Satisfaction

+30%

Enquiries handled with the same number of staff

Read the Customer Success Story

They use Neocase technology to meet tomorrow’s goals today

From Medium, Large to Fortune 1000 Companies

In 180 Countries

With over 4,000,000 Users

Hear them speak about Neocase

We did a comprehensive search and selected Neocase as our vendor of choice. They were up and running in 90 days, the most cost-effective solution, and their Case Management and Knowledge Base modules were significant in our truly obtaining the benefits of our shared services department

Jeff Ellis / VP-CFO, Human Resources Shared Services

Read case study

We started our journey to transform HR by building the business case for change. Neocase HR has been instrumental in helping Thales UK achieve these goals. We’ve been able to demonstrate cost savings through streamlining processes and avoiding increasing costs to deliver the services that we really needed.

Joe Ales / Global Director of HR Shared Services

Read case study

When we initiated Phase One of the Employee Portal, we anticipated maybe a little over half of the employees would jump on board at first,” explained Donna. “Right off the bat though, we had 99.2% use the portal for benefits enrollment! People were happy with the Portal – they liked it, and were using it.

Donna Ashabranner / Senior Director of Employee Services

Read case study

The flexibility of Neocase HR Power has enabled us to deploy process models and service levels suited to HR SSC service users (employees, Business Partners and Managers). Today, we handle more than 8,000 inquiries a month. We also send quarterly dashboards on volumes, performance and risk to our corporate clients

Stéphane Mignola / Payroll and Administration Director

Read case study