Services beginning with you
Your organization has its own unique culture and employees. We understand that. That’s why we work with you to deliver a fantastic solution that your employees will love to use. And one that brings proven HR Service Best Practices into your organization.
We will help you get up and running quickly through our optimization, integration, consulting and data services delivered by Neocase and our network of Certified Partners.Learn more
After you have implemented Neocase, you will want to be confident that you are receiving the most business value from the system. Our Customer Success team makes that happen. We are here when you need us.Learn more
You will learn how to use the application effectively for the first go-live. And you will stay current through upgrades, and have opportunities for deeper learning as you take Neocase to the next level.Learn more
As a strong global team, our objective is to deliver customer satisfaction within record time based on over twenty years of highly diversified professional services experience.
Maximize your ROI
A quick win approach for rapid deployment and immediate adoption ensures you get the most out of your investment
We have the expertise in leading business transformation teams in HR, Finance and Customer Service functions.
Neocase offers a comprehensive set of implementation, integration, consulting and data services, which we offer directly, or through our network of partners. 100% of our projects are successfully delivered.
Achieve your Goals
Benefit from our consultants who have advanced technical knowledge of data integration, software connectors, authentication protocols, encrypt mechanisms and Business Intelligence to achieve your strategic goals.
From the first phase of your optimization on through future enhancements, Neocase Services provides experience and expertise in HR Service Delivery, proven methodology, training and support to help ensure your success. Our Project Deliverables within our portfolio are designed with the Customer Success in mind.
Ready2Go is the implementation approach that Neocase uses to define and deploy an HR Service Delivery software solution. It is comprised of established best practices, pre-configurations and based upon iterative, agile methodology.
Pre-configured HR Ready Platform
Agile Implementation Methodology using Multiple Iterations
Best Practices Built Into The Process
Customers Success management
From the first phase of your optimization on through future enhancements, Neocase Services provides experience and expertise in HR Service Delivery, proven methodology, training and support to help ensure your success.
At Neocase we offer our customers three different levels of Support: Standard, Extended and Premium. Each of these levels offer different services, SLAs and opening hours.
Maximise your ROI with Neocase University – the training platform to help you achieve your HR Service Delivery Goals
Maximize your ROI
Training programs are structured across several modules to meet your specific needs and provide flexibility with progressive learning from basic to advanced. These training sessions include exercises based on real life scenarios to help you understand and apply to cases as and when they arise.
Get the most of your training
All our training courses are recurring, and are organized in Paris to take place in person, online or globally on client site. We are also able to provide an offline temporary training platform and after training support if needed. Certifications are provided after completion for each level.
Over Skype for Business or WebEx
Learn in Person (LiP) Training
Or at client site globally
Neocase Training Platform
Available after training for self-help without any support
After Training Support
Open for a limited time after training session