Today’s employees deserve the same conveniences at work that they enjoy in their lives as consumers.
Integration to Microsoft Teams
Drive more engagement from where your employees already work.
More employees are spending more time working in Teams. That’s why Neocase has made its HR Service Bot available as a downloadable app in Teams.
The bot communicates directly with the Neocase HR Case and Knowledge Management solution.
Get the best of Neocase in Microsoft Teams
Provide seamless employee experience every time – everywhere. Employees can use Microsoft Teams for desktop or mobile and simply chat with Neo.
- Neo searches the Neocase Knowledge Base to find answers
- Your employees receive the 3 most relevant articles to their question
- Results are fully personalized to the employee profile
- Create a new case
- Provide Information about In-progress Cases
- Update an In-progress Case
- Transfer to a live chat with an HR representative
Answer any HR question
Personalized answers profile based
Chat with a Live HR Agent
Free up your HR team’s time with Neo
Increase answer rate, not work for your HR team. With Neo for Microsoft Teams your employees will receive their answers instantly and this will increase your HR productivity at the same time.
Because your employees deserve it
Go beyond expectations and provide HR answers everywhere. Your employees won’t need to go back to your HR portal, they have the most important functionalities directly on Microsoft Teams.