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Do you want to delight your employees with a consumer grade experience, increase service delivery productivity and spend more time on strategic initiatives?
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Employees, Managers and HR professionals find their work lives are easier, thanks to the Neocase Self-service Portal.
Employees like being self-sufficient and answering their own questions using the personalized knowledge base. Managers find it easy to give approvals anytime, from any device. And they can easily find policies, and create cases on behalf of their reports, without calling HR.
HR loves the portal as it makes everyone self-sufficient, meaning HR has time for strategic work! And IT? They don’t need to worry about the portal, because HR can manage the easy configurable environment.
HR organizations around the world have improved productivity by using the Case Management and Knowledge Management tools in Neocase. They spend less time on administrative work because they’ve automated processes through the Business Process Automation module. Instead, they’re spending the time doing strategic work. And they’ve simplified paper because they’re now creating, approving, signing and storing documents electronically.
Want to learn more? Check out any of the links below. And let us know how we can help!
Employees want to access HR on their own terms, through the most convenient method. It may be a Chat Bot to Live Chat, or Instant Messaging apps like Skype of Yammer, or through the Portal or email or by phone. Neocase supports the channels that your employees choose.
Service center managers feel in control, because they have a clear view of business trends through 34 KPI’s and 50 Pre-built reports that are designed for the HR service center.
Do you want to delight your employees with a consumer grade experience, increase service delivery productivity and spend more time on strategic initiatives?
Work smarter, contact us now
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