Business Process Management

Advanced BPM suite enables the HR Shared Services Centers to grow beyond the limited capabilities of simpler Case Management, and graduate to a higher level of automated process management

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Business Process Management Module

HR Shared Services Centers are often responsible for the delivery of many HR processes that require the completion of forms, approvals and multiple administrative steps.

The End-to-End Business Process Management module fully integrates with the entire Neocase HR platform, including its Self-Service Portal, Case Management and Knowledge Base components.

Business Process Management Benefits

  • Reduce operational costs through End-to-End Process automation across multiple systems via Connectors
  • Improve user experience through digital smart forms
  • Gain deeper process insight through HR process-specific data analytics
  • Lower cost of ownership through HR process builder and workflow tools that require no technical skills

The BPM solution provides tools to Design, Publish, Analyze and Optimize complex HR workflow processes as efficient, automated services.

Business Process Management Key Features

  • Advanced Graphical Builder that allows HR Process Owner to design and build a complex HR process into Neocase
  • Form builder that enables the HR Process Owner to design multiple forms
  • Neocase Workflow Engine that automates manual work, by driving the business processes according to the assigned SLA
  • Process Activity Dashboards & Monitors that enables Service Center managers to monitor processes in real time
  • BPM performances Analysis Reports that provide business intelligence and strategic insights to analyse a process
  • Neocase Connectors that support the integration of these processes to third-party HR applications
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    Additional Modules for HR

    The Business Process Management module is fully integrated into HR Case Management, LiveChat and other modules which together comprise one comprehensive solution for your HR Shared Services Centers. To learn more about those other modules, click on the button below.

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