Neocase’s advanced BPM suite enables the HR Shared Services Centers to grow beyond the limited capabilities of simpler Case Management, and graduate to a higher level of automated process management

Reduce operational costs

Gain deeper process insight

Improve user experience
Achieve more with fewer resources
HR Shared Services Centers are often responsible for the delivery of many HR processes that require the completion of forms, approvals and multiple administrative steps.
The End-to-End Business Process Management module fully integrates with the entire Neocase HR platform, including its Self-Service Portal, Case Management and Knowledge Base components.
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The BPM solution provides tools to Design, Publish, Analyze and Optimize complex HR workflow processes as efficient, automated services.
Business Automation Key Features
- Advanced Graphical Builder that allows HR Process Owner to design and build a complex HR process into Neocase
- Form builder that enables the HR Process Owner to design multiple forms
- Neocase Workflow Engine that automates manual work, by driving the business processes according to the assigned SLA
- Process Activity Dashboards & Monitors that enables Service Center managers to monitor processes in real time
- BPM performances Analysis Reports that provide business intelligence and strategic insights to analyse a process
- Neocase Connectors that support the integration of these processes to third-party HR applications
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Do you want to delight your employees with a consumer-grade experience, increase service delivery productivity and spend more time on strategic initiatives?