What’s a “Frictionless Workplace Experience?”

Leapgen recently published a list of 10 Trends and Predictions for 2018.  You can download it [...]

6 Keys to Effective Employee Satisfaction Surveys

Before an employee can be engaged, they need to be satisfied with the core aspects [...]

10 Easy Ways to Build Emotion into the Employee Experience

Last week’s post focused on the three elements of an exceptional employee experience:  It needs [...]

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Use the 3-E Framework to Improve the Employee Experience.

According to Forbes and Jeanne Meister, partner with HR advisory firm Future Workplace, the Employee [...]

AI is cool, but EI is still critical for top-performing HR service centers.

There’s a lot of hype these days around Artificial Intelligence (AI).  In an October 2017 [...]

Making New Employees Feel Right at Home

HR Shared Services Help New Hires get to know their Company Quickly & Feel at [...]

Are You Making any of these 3 Common Mistakes Using Data?

According to an IDC study, the amount of global data is likely to increase ten [...]

Use Agent Journey Mapping to Improve the Employee Experience.

Customer journey mapping is a widely-accepted practice for improving the Customer Experience.  Journey mapping can [...]

Can an Employee Portal be Effective if it’s not Mobile?

According to USC’s Center for Effective Organizations, 73.2% of an HR professional’s time is spent on administrative tasks.  [...]

3 Ways to Get More Value From Your Cloud Software

It’s been said that we only use 10% of our brain’s capability.  Similar statements can [...]