HR Service Delivery
How colors can make you more productive
I started driving in 1978 after my second attempt at the New York State driver’s [...]
Jul
HR Service Delivery – Dancing with Technology…
Some say that one of the keys to life is not to walk, and certainly [...]
Jul
9.12 million reasons why HR organizations smiled in 2015
Human Resource organizations have it tough, because they have to do a lot of stuff. [...]
Jul
HR Service Delivery – Let it be Your Teddy Bear…
From the time we’re young, we’re all looking for a sense of security and comfort [...]
Jun
Full Speed Ahead with Shared Services…
One of the bottle necks in your organization maybe it’s administrative functions in human resources.
Jun
Keeping in Mind – Customer Service needn’t be a ‘Horror Show’…
Ah, the old classics of the scary-movie genre – Frankenstein, Dracula, and the Wolf-Man – [...]
Jun
Don’t invent ways for your HR Shared Service Center to improve the employee experience. Here’s why…
For years, organizations have understood the value of delivering a great customer experience. The reasoning [...]
Jun
Is your HR service center meeting its SLA’s?
A client once told me that 20% of the calls to their HR service center [...]
Jun
Keeping a Sense of Humor at Work (and in Life)
People approach life in a variety of ways – some very seriously – others not. [...]
Jun
Keeping Top Talent – Don’t let Your Firm’s Knowledge & Experience Walk out the Door…
Today’s competitive business environment dictates that companies constantly strive to keep their top professionals motivated, [...]
Jun