HR Service Delivery
How will Artificial Intelligence Impact HR Service Centers?
Questions abound about how Artificial Intelligence (AI) will affect the future of work, particularly the [...]
Jan
No Software Product is an Island: The Neocase-Workday Partnership
It Takes More Than One When it comes to software, it often takes multiple products [...]
Sep
How do High-performing HR Service Centers increase Tier Zero Resolution?
Every HR Service Center wants more Tier Zero Resolution (TZR), right? The more often an [...]
Aug
Making the Case for Employee/Electronic Document Management
Human resources professionals should be engaged with managing people – not documents.Â
Jul
Employee Document Management – Taming the Paper Tiger for HR & the Company at Large
As anyone who’s ever been hired by a company knows, managing human resources is a [...]
Apr
What’s a “Frictionless Workplace Experience?”
Leapgen recently published a list of 10 Trends and Predictions for 2018. You can download it [...]
Jan
10 Easy Ways to Build Emotion into the Employee Experience
Last week’s post focused on the three elements of an exceptional employee experience: Â It needs [...]
2 Comments
Dec
Use the 3-E Framework to Improve the Employee Experience.
According to Forbes and Jeanne Meister, partner with HR advisory firm Future Workplace, the Employee [...]
Dec
AI is cool, but EI is still critical for top-performing HR service centers.
There’s a lot of hype these days around Artificial Intelligence (AI). In an October 2017 [...]
Dec
Are You Making any of these 3 Common Mistakes Using Data?
According to an IDC study, the amount of global data is likely to increase ten [...]
Nov