HR Case Management gives agents the capability to efficiently manage and resolve all requests that come into the service center, thus reducing operational costs and improving employee satisfaction.

Lower operational costs

Secured place to store your data

75% higher productivity
Achieve more with fewer resources
Storing all your data in a central place, accessible from any location and easy to use, our HR Case Management tool ultimately improves your HR Service Delivery.
The HR Case Management module in Neocase HR gives agents the capability to efficiently manage and resolve all requests that come into the service center, thus reducing operational costs and improving employee satisfaction.
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The 5 C’s of Case Management
Learn more about how our HR Case Management software can reduce administrative task time to help you focus on strategy, and improve your HR Service Delivery.
Download White PaperHR Case Management Key Features
- Designed to accommodate high volumes of case data to support large global service center environments. to store your data
- Track progress of individual tasks within cases
- Automatically transfers workloads to specific agents to maintain a balanced workload
- All requests are converted to cases and presented within a single dashboard view. SLA compliance
- Real time access to documents, unstructured data, media
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