A leading provider of customer service and support software solutions

Solutions

Neocase CS is a unique customer service and support solution that lowers service costs, improves customer satisfaction, and enhances service levels.
Neocase HR Shared Services solution reduces costs and improves employee satisfaction by reducing call, email, web, fax, and mail volumes, and enhancing resolution times.
Neocase FR empowers finance departments of large corporations to resolve financial inquiries faster and more efficient through collaborative case management and knowledge management.
Neocase CRM combines the advanced Customer Service functionality of Neocase CS with the sophisticated Sales Force Automation and Marketing functionality of Microsoft Dynamics™ CRM 4.0.

Neocase Launches New Release

Neocase Software releases the latest version of its solution for Shared Services Contact Centers and Support Operations. The new version brings significant new features in the areas of:

» Cross-Enterprise Deployment

» Business Process Management

» Business Intelligence

» Proactive SLA Management

» Activity and Calendar Management

Learn More - Watch our Recorded Webinar.

HR Shared Services

Neocase HR for Shared
Services, easy-to-use
and flexible:

» Reduce Call, Email, Web, Fax and Mail volumes

» Eliminate HR Information Silos

» Decrease Administrative Tasks

Upcoming Events

Meet with Neocase in London!

9th Annual HR Transformation Summit
October 21-22, 2009

Next Steps

Contact Me
Attend a Webinar
Solution Tours
Download Datasheets

1-877-383-0400
info@neocasesoftware.com


	Recent News
	Neocase Software Releases New Version of its Unique Solution June 17, 2009 CUNA Mutual Group Selects Neocase HR for HR Shared Services Contact Center June 3, 2009 Neocase Software Sponsors Shared Services Exchange in Florida June 1, 2009 Neocase Software enters partnership with FOX Systems, Inc. *April 28, 2009*