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AI at the Heart of Neocase Fonctionalities

Neocase’s AI-powered HR agent supports employees 24/7. It understands requests expressed in natural language, answers HR questions instantly, and guides employees through the right HR processes—without complex forms.

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Ask Neo

Answers questions and takes action

Natural Languages Search

Understand employees’ intent

Automatic Request Classification

Routes every request intelligently

Document AI

Analyzes and processes HR documents

Automatic Translation

Removes language barriers

IA everywhere in your HR solution - Neocase

Ask Neo, the HR Agent That Answers and Takes Action

What it brings you

Instantly answers HR questions

Understands natural language

Automatically creates HR requests

Tracks request progress

Leverages your HR knowledge base

Available 24/7 in more than 30 languages

Natural Language HR Search

Employees no longer need to know HR terminology. They simply ask questions in their own words, and AI instantly retrieves the most relevant information from your HR knowledge base.

What it brings you

Understands intent, not just keywords

Handles spelling mistakes and typos

Context-aware search

Faster access to the right information

Empowers employee self-service

Automatic Request Classification

Every request submitted by email or through the HR portal is automatically analyzed, categorized, and routed to the right process or HR specialist. HR teams save valuable time from the moment a request is received.

What it brings you

Automatic request qualification

Intelligent routing to the right team

Reduced manual email processing

Faster response and resolution times

Supports existing channels (email, portal, etc.)

Intelligent HR Document Processing

Powered by AI-driven document recognition, Neocase automatically identifies incoming HR documents, extracts key information, and prepares them for processing while keeping HR teams in control through validation steps.

What it brings you

Automatic document recognition

Intelligent data extraction

Inconsistency detection

Reduced manual data entry

Fewer processing errors

Final validation by HR teams

Automatic Translation for HR Conversations

In international organizations, employees and HR teams can communicate in their preferred language. Conversations are translated automatically while preserving access to the original text whenever needed.

What it brings you

Automatic conversation translation

Supports more than 30 languages

Access to the original message

Easier collaboration across countries

A more inclusive employee experience

AI That Is Practical, Secure, and Under Your Control

At Neocase, artificial intelligence is designed to support HR teams—not replace them. Every AI capability addresses a real business need and operates in a secure environment where your data remains fully under your control.