Ask Neo, the Intelligent HR AI Agent that Answers, Acts and Simplifies

Ask Neo transforms HR self-service with an HR AI agent that understands employees’ requests, responds in natural language, and automatically executes HR processes—24/7, within a secure environment.

Ask for a demo

The leading HR solution for over 5 million employees, managers and HR professionals worldwide

Ask Neo brings your HR services into the era of autonomous AI agents.

Far more than a conversational assistant, Ask Neo understands employees’ requests in natural language, delivers accurate answers based on your HR knowledge base and documentation, and executes routine HR processes already digitized in Neocase. Available 24/7, in real time and in 30 languages, it provides every employee with a seamless, intuitive and efficient experience. Asking a question, submitting a request, tracking a case or starting an HR process becomes as simple as having a conversation.

Download the datasheet

What truly sets Ask Neo apart is its ability to take action

While Neobot primarily guided employees to the right information, Ask Neo goes much further. It recommends the most relevant HR services, launches the appropriate workflows, automatically creates HR requests when needed, and keeps employees informed of their progress. Whether updating bank account details, managing a life event, tracking a workplace accommodation request or accessing mobility support, Ask Neo understands the employee’s intent, contextualizes every response and guides them all the way to completion.

Ask Neo builds on everything you have already created in Neocase

It leverages your HR content, knowledge base, service catalog and existing digital HR processes, adding a powerful layer of conversational intelligence on top—like adding a new stage to your HR rocket. The more structured your knowledge and services are, the more Ask Neo empowers employees, reduces time spent searching for information and increases HR self-service adoption, with the ambition of raising first-level self-resolution from 70% to 90% without involving HR teams.

Purpose-built for HR, secure by design and fully sovereign, Ask Neo enables organizations to adopt AI with confidence

Every customer benefits from a dedicated instance, all conversations remain within the secure Neocase environment, and no customer data is ever used to train AI models. Developed in a trusted environment, Ask Neo understands each employee’s context—including location, employment contract, role, history and individual situation—to deliver truly relevant answers and guide them through the right HR services and actions. The result is a reliable, contextual and secure HR AI agent that enhances the employee experience while sustainably reducing the workload of HR teams.