Overview
MGM Resorts International, one of the world’s leading global hospitality companies, operates 23 resorts with over 62,000 employees. The firm operates a portfolio of destination resort brands around the world including the Bellagio, MGM Grand and Luxor in Las Vegas, and the MGM Grand Detroit in Michigan. MGM Resorts International also has holdings in several other significant developments such as CityCenter in Las Vegas and MGM China Holdings Limited, which owns the MGM Macau Resort and a development in process on Cotai.
Results
Cost Savings
$1.1 Million saving
30% reduction in number of inbound employee requests
Increased HR employee and management productivity
Enhanced employee self-sufficiency and engagement
Created a standardized and streamlined approach to policies and procedures
Solution
HR Shared Services Integration and Presentation Powered by Neocase HR
The HR technology implemented would aide this process by creating automated and streamlined Shared Services for functions including leave, benefits and HR administration.
Challenge
How to best leverage HR technology for optimal cost-effectiveness and engaging service delivery
Automate HR Service Delivery, optimize productivity and decrease administrative costs while enhancing employee engagement.
Requirements
Engaging & Cost-effective HR Service Delivery
MGM Resorts International were looking for a solution that would accomplish several goals.