MGM Resorts International, one of the world’s leading global hospitality companies, operates 23 resorts with over 62,000 employees. The firm operates a portfolio of destination resort brands around the world including the Bellagio, MGM Grand and Luxor in Las Vegas, and the MGM Grand Detroit in Michigan. MGM Resorts International also has holdings in several other significant developments such as CityCenter in Las Vegas and MGM China Holdings Limited, which owns the MGM Macau Resort and a development in process on Cotai.

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USA & China


Hotels & Casinos




$1.1 Million saving


Cost Savings

$1.1 Million saving

30% reduction in number of inbound employee requests

Increased HR employee and management productivity
Enhanced employee self-sufficiency and engagement

Created a standardized and streamlined approach to policies and procedures


HR Shared Services Integration and Presentation Powered by Neocase HR

The HR technology implemented would aide this process by creating automated and streamlined Shared Services for functions including leave, benefits and HR administration.


How to best leverage HR technology for optimal cost-effectiveness and engaging service delivery

Automate HR Service Delivery, optimize productivity and decrease administrative costs while enhancing employee engagement.


Engaging & Cost-effective HR Service Delivery

MGM Resorts International were looking for a solution that would accomplish several goals.

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