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The essential Neocase features for smooth & intelligent digitisation
From A to Z, discover how our functionalities transform your HR processes, strengthen compliance and improve the experience of your employees.
The leading HR solution for over 6 million employees, managers and HR professionals worldwide
Access to HR Transaction
Direct access to HR transactions from knowledge base articles.
Advanced Email Editor
Ready-to-use templates, 100% customisable to your needs and notifications.
Advanced document generation
Automatically insert, replace and delete employment contracts, riders and certificates.
AI Agent
Automatic document processing, translation, article suggestion, autoclassification request.
All HR Operation Models Supported
From the simplest to the most complex, all models are possible from the CSP to the Payroll and ADP teams.
Automatic Document Collection Process
Triggered based on document expiration or absence (e.g. passport, visa).
Automatic processing of email requests
Automatic conversion of e-mails into requests, without re-typing or loss of information.
Automatic Process Triggering
Automation triggered by events (e.g., expired passport, ATS validation for onboarding).
Bi-directional HRIS Integration
Automatic data exchange with different HRIS tools via connectors and APIs.
Charts and Emotion Indicators
Visualizations and emotion-based indicators to improve data understanding.
Chatbot in Microsoft Teams
An HR virtual assistant in Teams, interacting in natural language.
Computer Telephony Integration
Automatic caller identification and request creation from the phone call.
Computer Vision-Based Recognition
Automated document recognition using AI-based computer vision.
Conversational Agent
Chatbot for employees in natural language.
Dashboards & Reportings
Dashboards to track process efficiency and performance indicators for operational insights.
Datawarehouse
Near real-time centralized data repository for analytics.
Data Export
Export of data and HR metrics via open APIs for seamless integration.
Document Collection
Document intake via processes, API, or file import.
Employee E-Vault
Secure digital vault for storing and managing employee documents.
E-Signature
Integrated e-signature capabilities for secure validation.
Evidentiary Archiving
Legal storage of HR documents while respecting integrity, traceability, security and permanence.
Follow-up reports
Reports to optimize knowledge base and case content performance.
Form Builder
Tool to create custom HR forms without IT intervention.
GDPR Compliancy
Compliance with the RGPD for personal data employed (retention, purging, etc.).
HRIS Integration
Seamless connection with HRIS systems for synchronized and automated data.
Intelligent Auto-Routing
Automatic distribution of requests according to skills, permissions and configurable auto-routing rules.
Legal Hold & Data Room
Legal compliance features like document freeze or secure document rooms.
Live Chat
Text-based communication module between an employee and an HR manager.
Management of Confidentiality Levels
Fine-tuned management of rights and permissions between HR managers and groups of employees.
Management of document purges and retentions
Automated management of retention periods and compliant deletion of HR documents in relation to the country.
Manager Search
Access to personalised information based on the profiles of each team member.
Managing Mandatory Documents
Automated tracking, centralisation and reminders of mandatory HR documents.
Mobile App
Mobile application for on-the-go or deskless employees.
Multilingual Management
Portal can be configured in 28 languages, with automatic translation in both directions.
Multi-channel access
Unified access across all platforms and HR tools.
Natural Language Interaction
Supports interactions in natural language for a smoother user experience.
Natural Language Search
Smart search powered by AI.
No-code process
Build HR workflows without coding, directly by HR or business users.
Notifications
Automated alerts and notifications via email, app, or SMS.
Operation Level Agreement
Monitoring service commitments at process stage level.
Personalizable and responsive portal
The portal is adaptable to various user profiles and all screen sizes.
Personalizable process
Processes that can be adapted to fit company-specific HR policies.
Personalized access to the Knowledge Base
Content based on employee profile.
Personalized Access
For future hire, employees, managers, HRBP and former employee
Personalized Dashboards and Reports
Real-time dashboards personalized per user or role.
Pre-Configured Processes
Ready-to-use standard HR processes (e.g. onboarding, mobility, offboarding).
Role-Based Content
Content tailored to the user’s role and access rights.
Request concerning an employee
Sending and follow-up of a request by a manager for his employee
Satisfaction Survey
Integrated surveys to evaluate employee satisfaction and service quality.
Self-Service Portal
Unified access point to knowledge base, case management, service catalog, live agent, and documents.
Service Catalog
Employee-centric catalog of HR services.
SLAs
Monitoring and managing service level commitments with traceability.
Standard Dashboard and Reports
Real-time standard dashboards and reporting tools.
Virtual Agent
Autonomous agents that help comply with sla, OLa.
Our Integrations
Seamless integrations for enhanced efficiency
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