Tag Archives: customer experience
What’s a “Frictionless Workplace Experience?”
Leapgen recently published a list of 10 Trends and Predictions for 2018. You can download it [...]
13
Jan
Jan
Balancing People, Process and Technology for a Great Customer Experience
Sometimes you have a customer experience that feels so good, you want to tell other [...]
08
May
May
Who’s looking out for the HR CSRs?
If you search Amazon for books on the topic of “customer experience,” you’ll find there [...]
23
Feb
Feb