Neocase, a pioneer in HR digitalization, has just signed a strategic partnership with the start-up Clevy to integrate conversational technology into its solutions. The objective of this alliance: to improve the services to employees and create an even more qualitative employee experience.
Neocase has been providing digital HR solutions for over 20 years, including the employee portal, which will integrate the virtual assistant designed by Clevy. The Neocase portal allows employees to find every answers to their HR questions. From now on, they will be able to interact with this assistant called Eva (Employee Virtual Assistant), via the Neocase portal, available in desktop and mobile versions.
Fluidity and speed
“A true alliance between innovation and HR expertise, this partnership will strengthen the value proposition of Neocase solutions both in terms of improving HR productivity and in terms of the user experience, which we are making even more fluid and intuitive” comments Duc LE KHAC, Director of Partnerships Europe at NEOCASE.
Easy to use
EVA automates between 70 and 90% of the answers to employees’ recurring HR questions. It is a great complement to Neocase’s offerings, which connects effortlessly to the editor’s tools, for a fluid, seamless experience for employees, managers and administrators.
The goal of this partnership between Neocase and Clevy is twofold: to free HR agents from time-consuming processing of simple, recurring questions so that they can focus on higher value-added tasks and to provide employees with direct access to HR information 24/7 in all countries and across all desktop and mobile channels and devices.
A strategic partnership
“We are very pleased with this partnership with Neocase, which allows us to provide a joint offering at the forefront of digital transformation and automation of HR support. Neocase has established itself over the last few years as one of the European leaders in Case Management and HRSD and it is a pleasure to have them as our new strategic partner”, comments Salim Jernite, Clevy’s Managing Director.