Learn about the special steps Neocase has taken to support our Employees, Customers, Partners and the HR market during the COVID crisis.
Your employee experience begins with our employees’ experience.
At Neocase, we work from the belief that a company’s employees are as valuable as its best customers.
When you create a better employee experience, your employees become more engaged in their work, and create a better experience for your customers.
The products and services that our employees deliver are designed to help you create that experience.
During COVID, we’re taken steps to keep our employees safe, while enabling them to continue delivering the products and services that enable our clients to create the best possible experience for their clients.
for OUR CUSTOMERS
We’re taking special steps to help our customers better manage the COVID crisis
We’ve designed COVID-related tools
in the Neocase product, and services to help our customers utilize them.
These include Self-service Portal and Knowledge base enhancements
to give employees peace of mind and an improved sense of connectivity during COVID, and Processes and workflows that enable HR to more efficiently manage the increased volume of requests.
Specific webinars & initiatives
We’re helping clients to take advantage of these through special COVID webinars and other initiatives.
2-month Free Access to our Neocase University E-learning tool
Neocase current customers can improve their product knowledge through our e-learning platform and our multi-client 3-days remote training at no cost during COVID.
The Power of Partnerships
Neocase maintains relationships with a select group of Partners who complement our expertise and help you maximize the value you gain from Neocase.
More questions ? See our FAQs
Is Neocase offering any further support to customers ?
We understand that our customers are facing new and significant challenges. If your business has urgent needs, we ask that you contact your Customer Success Manager to discuss. We’ll be happy to help you.
How is Neocase helping other companies ?
Neocase is granting free access to a special COVID version of our digital case management and employee portal solution, to provide immediately value to HR and their employee customer. This fis available to mid-sized organizations with 1,000 or more employees. Learn more
I'm a partner, and I'll want to participate and provide help to Neocase during this crisis. How ?
If you are a Neocase partner, you can contact us here to join our initiative.