Neocase Online Training Platform

Available 24/7 and even offline

The Neocase Online Training Platform is a guided learning platform that will help you get more out of Neocase.

Make a bigger impact with lessons on every module or specificity of our solution. Your administrators can follow guided steps to learn how to best use Neocase. Our customers combine our online training and deep instructor lead trainings to scale up their use of Neocase.

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Platform Overview

Train Experts in your Team with training courses we have in store for you!

 

Self Service Portal

Introduction

Learn how to easily manage, monitor and administrate the Neocase Portal. Create a self-service portal experience for employees by configuring pages and surveys as you need. Discover how to create dashboards to track everything you need

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Knowledge Base

Introduction

Become a Knowledge Base Manager and learn how to set an integrated & efficient Knowledge Base that will help you drastically reduced the number of requests.

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Business Process Management

Introduction

Learn How to easily automate your processes with Neocase graphical workflow designer. Design and build complex business processes using the Business Process Management modules.

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Email Management

Introduction

Learn how to configure and automate emails easily and quickly. Stop wasting time doing manual tasks!

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Case Management

Introduction

Explore how to deliver services to your employees with Neocase.

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Certifications

Keep your Teams up to date

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Certification Exams

Neocase offers an official Certification for Administrators.
Your administrators are able to:

  • Train online and complete lessons, exercices, and Quizes
  • Register for a Certification Exam on the Neocase Online Training Platform
  • Take the Exam and get certified
Already customer? Contact your CSM

Benefits

Boost your ROI

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24/7 AVAILABILITY

Take the online classes at your own pace – wherever you are.

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+44 MODULES

Interactive Learning through Lessons, Exercises, and Quizzes…

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PRODUCTIVITY

Get your Team Ready to use Neocase & give them access to an online Knowledge Base.

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JOIN A COMMUNITY

Get the most out of Neocase & share with your peers.

Not a Customer yet?

Do you want to delight your employees with a consumer grade experience, increase service delivery productivity and spend more time on strategic initiatives?