Customer Success

We are here when you need us

Customers Success Management

From the first phase of your optimization on through future enhancements, Neocase Services provides experience and expertise in HR Service Delivery, proven methodology, training and support to help ensure your success.

Customers Support

At Neocase we offer our customers three different levels of Support: Standard, Extended and Premium. Each of these levels offer different services, SLAs and opening hours.

Phone

SMS

Email / Chat

Portal