• Neocase HR Ready

    An HR Service Delivery solution priced and ready for use today, and extensible for your needs tomorrow.

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Neocase HR Ready

Your HR organization is at the stage where you need a service delivery solution that fits today’s requirements and budget, but future growth and expansion will likely present new technology requirements. Neocase HR Ready is the answer. It provides the core features that all services centers need at an affordable cost. And it provides you with multiple options to incrementally expand the solution in the future.

 

Key Features

  • SaaS / Cloud Delivery
  • HR Case Management
  • HR Knowledge Base
  • Self-Service Portal
  • Entry-Level Pricing

Key Benefits

  • Immediate Productivity Gains
  • Improved Employee Experience
  • Rapid ROI
  • Positioned for Growth

 

HR Ready Modules

HR Ready is a cloud-based solution that’s pre-configured with employee templates, roles, relationships, HR processes and a services center team structure.  Different configurations of HR Ready are available for different countries.  The following feature sets are included:

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HR Case Management

this enables your service center to tap into the right resources to resolve even the most complex cases efficiently.

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HR Knowledge Base

to provide personalized answers to employees, managers and HR staff.

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HR Self-Service Portal

where employees and managers can find answers, submit questions, access smart forms and check status of existing cases.

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Analytics

including real-time agent dashboards and performance analysis reporting.

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Employee Satisfaction Surveys

including reporting and an automated follow-up process.

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Email Management

to deliver automated notifications and convert inbound requests into cases.

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Document Management

to improve efficiency in document storage and retrieval.

Functional Extensions

As your services center matures and your technology needs expand, you can incrementally add functionality, processes and integrations as you need them.

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Additional Automated Processes

As you expand your scope of services, you can add more processes to the Neocase platform.

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Regionalization

As you expand your service delivery into other countries and geographic regions, configurations can be extended to accomodate the changes.

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LiveChat

This popular digital workplace access channel can be added whenever you’re ready.

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Advanced Analytics

Gain greater insight into your service activity through key performance indicators and identify areas for improvement through root cause analysis.

Datasheets

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Neocase HR Ready

Learn more about End-to-End Finance Process Automation.

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Neocase Corporate Overview

Learn more about Neocase Software as a company, including our mission, our technology leadership and our solution offerings.

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Neocase HR Power

Neocase HR Power is a highly scalable HR Shared Services solution designed for large, global HR environments.

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Read Success Stories

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