Neocase Ready for HRYou’re at that stage where you need an HR service solution that fits today’s requirements and budget, but you know future growth and expansion will bring new technology requirements. Neocase HR Ready is the answer. It provides you with the core features that all services centers need, and at an affordable cost. And it provides you with multiple options to expand the functionality in the future.
- SaaS / Cloud Delivery
- HR Case Management
- HR Knowledge Base
- Self-Service Portal
- Entry-Level Pricing
- Extensible for Growth
- Immediate Productivity Gains
- Improved Employee Experience
- Rapid ROI
- Positioned for Growth
The Evolution of the Shared Services Center
HR Service organizations can be at different stages of maturity depending upon their level of centralization, scope of services, delivery model and other factors. And these differences drive new technology requirements. HR Ready is designed to support your services center in its first stage of digitalization, and evolve as you grow. This includes personalization in areas including the self-service portal, organisational structures, HR business processes and email templates.
Ready for HR ModulesHR Ready is a cloud-based solution that’s pre-configured with employee templates, roles, relationships, HR processes and a services center team structure. Different configurations of HR Ready are available for different countries. The following feature sets are included:
HR Case Management
this enables your service center to tap into the right resources to resolve even the most complex cases efficiently.
HR Knowledge Base
to provide personalized answers to employees, managers and HR staff.
HR Self-Service Portal
where employees and managers can find answers, submit questions, access smart forms and check status of existing cases.
including real-time agent dashboards and performance analysis reporting.
Employee Satisfaction Surveys
including reporting and an automated follow-up process.
to deliver automated notifications and convert inbound requests into cases.
Functional ExtensionsHR Ready is a cloud-based solution that’s pre-configured with employee templates, roles, relationships, HR processes and a services center team structure. Different configurations of HR Ready are available for different countries. The following feature sets are included:
Additional Automated Processes
As you expand your scope of services, you can add more processes to the Neocase platform.
As you expand your service delivery into other countries and geographic regions, configurations can be extended to accomodate the changes.
This popular digital workplace access channel can be added whenever you’re ready.
You can expand your self-service portal to include greater personalization, additional smartforms, processes and content to cater to your more diverse employee population.
Gain greater insight into your service activity through key performance indicators and identify areas for improvement through root cause analysis.
Neocase Ready for HR
Learn more about End-to-End Finance Process Automation.
Neocase Corporate Overview
Learn more about Neocase Software as a company, including our mission, our technology leadership and our solution offerings.
Neocase Power for HR
Neocase HR Power is a highly scalable HR Shared Services solution designed for large, global HR environments.