• Neocase Ready for HR

    An HR Service Delivery solution priced and ready for use today, and extensible for your needs tomorrow.

    Up & Running Quickly

Neocase Ready for HR

You’re at that stage where you need an HR service solution that fits today’s requirements and budget, but you know future growth and expansion will bring new technology requirements. Neocase HR Ready is the answer. It provides you with the core features that all services centers need, and at an affordable cost. And it provides you with multiple options to expand the functionality in the future.

 

Key Features

  • SaaS / Cloud Delivery
  • HR Case Management
  • HR Knowledge Base
  • Self-Service Portal
  • Entry-Level Pricing
  • Extensible for Growth

Key Benefits

  • Immediate Productivity Gains
  • Improved Employee Experience
  • Rapid ROI
  • Positioned for Growth

 

The Evolution of the Shared Services Center

Neocase-Data-Sheets-HR-Ready-chart

 

HR Service organizations can be at different stages of maturity depending upon their level of centralization, scope of services, delivery model and other factors. And these differences drive new technology requirements. HR Ready is designed to support your services center in its first stage of digitalization, and evolve as you grow. This includes personalization in areas including the self-service portal, organisational structures, HR business processes and email templates.

Ready for HR Modules

HR Ready is a cloud-based solution that’s pre-configured with employee templates, roles, relationships, HR processes and a services center team structure.  Different configurations of HR Ready are available for different countries.  The following feature sets are included:

icon-employee-document-management
HR Case Management

this enables your service center to tap into the right resources to resolve even the most complex cases efficiently.

icon-lnowledge-base
HR Knowledge Base

to provide personalized answers to employees, managers and HR staff.

icon-self-service-portal
HR Self-Service Portal

where employees and managers can find answers, submit questions, access smart forms and check status of existing cases.

icon-analytics

Analytics

including real-time agent dashboards and performance analysis reporting.

icon-employee-satisfaction-surveys

Employee Satisfaction Surveys

including reporting and an automated follow-up process.

icon-email-management

Email Management

to deliver automated notifications and convert inbound requests into cases.

Functional Extensions

HR Ready is a cloud-based solution that’s pre-configured with employee templates, roles, relationships, HR processes and a services center team structure.  Different configurations of HR Ready are available for different countries.  The following feature sets are included:

icon-advanced-automated-processes
Additional Automated Processes

As you expand your scope of services, you can add more processes to the Neocase platform.

icon-regionalization
Regionalization

As you expand your service delivery into other countries and geographic regions, configurations can be extended to accomodate the changes.

icon-livechat
LiveChat

This popular digital workplace access channel can be added whenever you’re ready.

icon-advanced-portal

Advanced Portal

You can expand your self-service portal to include greater personalization, additional smartforms, processes and content to cater to your more diverse employee population.

icon-advanced-analytics

Advanced Analytics

Gain greater insight into your service activity through key performance indicators and identify areas for improvement through root cause analysis.

Datasheets

Hr-Ready-Image-1-e1477251492477

Neocase Ready for HR

Learn more about End-to-End Finance Process Automation.

Download

01-datasheet-SCC

Neocase Corporate Overview

Learn more about Neocase Software as a company, including our mission, our technology leadership and our solution offerings.

Download

02-datasheet-9-bpm

Neocase Power for HR

Neocase HR Power is a highly scalable HR Shared Services solution designed for large, global HR environments.

Download

Read Success Stories

success_stories_renault-v2
MGMResorts-International-logo1
logo-societe-generale1
PSA_Logo.svg_
Thales_Logo.svg_
ee
ratp
success_stories_veolia

air-france-log
success_stories_renault-v2
MGMResorts-International-logo1
logo-societe-generale1
PSA_Logo.svg_
Thales_Logo.svg_
ee
ratp
success_stories_veolia
air-france-log

 

Request a Demo