Business Process Management For HR Service Delivery

Most organizations have no single solution to effectively manage complex processes. Therefore, a single complex process is managed across two or more applications; a basic case management or ticketing solution, email folders, spreadsheets, point solutions, and yes, even paper.

The result is inefficiency and waste through manual steps, mistakes and rework.

If an HR Shared Service Center is to fully optimize its operations, it must apply a Business Process Management approach to each of its Complex HR Processes.