Neocase HR Ready for Workday provides the core features that all HR Services Centers need, at an investment that fits the budgetary requirements of a mid-market organization.

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Certified Solution Partner with Workday providing Real-time Bi-directional Integration

Developed through Workday’s extensive Certification Program to ensure quality and consistency with Workday’s products, this certification is indicative of Workday’s confidence in the Neocase technology, functionality, customer value and business acumen.

Certified Solution Partner with Workday providing Real-time Bi-directional Integration

Developed through Workday’s extensive Certification Program to ensure quality and consistency with Workday’s products, this certification is indicative of Workday’s confidence in the Neocase technology, functionality, customer value and business acumen.

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HR Ready for Workday

You’re ready to automate your HR Help Desk, but you want the peace of mind that the solution you choose will integrate with Workday HCM now and in the future. And as a mid-market organization, you have neither the budget nor appetite for expensive solutions or long implementations.

Ready2Go Implementation

The Ready2Go approach rapidly moves through a series of Planning, Discovery, Preparation, Deployment and Operation steps for each iteration until the fully-integrated HR Ready for Workday solution is live in production and delivering business results.

Ready2Go Approach

The Ready2Go approach rapidly moves through a series of Planning, Discovery, Preparation, Deployment and Operation steps for each iteration until the fully-integrated HR Ready for Workday solution is live in production and delivering business results.

Grow your business faster with more HRIS tools

Collaborative Case Management

Capture and organize requests easily and efficiently. The collaborative Case Management tools in HR Power will enable your service center to tap into the right resources – both internal and external – to resolve even the most complex cases efficiently.

Integrates with

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Knowledge Base

Agents can access policy information in context, with less effort. The Knowledge Base plays a major role in HR Service Delivery. In fact, for many of the productivity gains that a Shared Service Center sets out to achieve, it relies on the Knowledge Base to deliver. The Knowledge Base in HR Power delivers over 80% Tier 0 Resolution rate.

Integrates with

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Self-Service Portal

Employees, Managers and HR Business Partners have access to the capabilities and information that makes each of them self-sufficient and productive. The Portal can be accessed from anywhere, at any time from virtually any device including tablets and smartphones. The personalization, configurability and accessibility of the Portal make it a practical and convenient tool for everyone involved.

Integrates with

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Satisfaction Survey

The business of HR Shared Services is based upon two primary objectives: reducing the cost of service delivery, and increasing employee satisfaction. Measure employee satisfaction by configuring and distributing satisfaction surveys with the Neocase HR Power Satisfaction Survey module.

Integrates with

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Email Management

The Email Management module in HR Power includes a Rules Engine for processing inbound emails, and Email Template tools that dramatically improve agent efficiency, and employee experience through higher quality, consistent communication. Configurable email templates and rules automate outbound email communication, improving both consistency and efficiency.

Integrates with

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Digital Document Management

Neocase connectors automatically file documents collected within the case management process into enterprise document management (EDM) or ERP systems.

Integrates with

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Integration

Certified Bi-directional Integration to Workday, so service advisors know employee information in Neocase is always accurate.

Integrates with

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