A letter from our CEO

How we’re dealing with the COVID-19 global crisis at Neocase.


We’re in this together, and we can get through it together.

For a period of 90-days, we are offering FREE access to our pre-configured portal to help you ease the COVID burden on HR.

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Covid-19 our HR Ready portal

Is your HR receiving a higher-than-normal volume of questions from employees?  

Do you need a more efficient way to manage the volume? 

Here’s how HR Ready for COVID can help :

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*Our commitment to you

Free Access to the Neocase HR Ready Lite platform for a minimum of 90 days

No commitment required for you to use the solution after the 90 day period.

The platform is pre-configured to be up and running in under 5 days, to minimize your resource requirements.

Special COVID-19 configurations to manage and track COVID inquiries.

Pre-published and pre-configured knowledge base content to answer COVID -related inquiries through self-service.

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Neocase is a great solution for service delivery for remote staff on a global scale.

Given we don’t know how long before we are able to head into the office, now more than ever is the time to transform your services. 

Padmi Pathinather 
Vice President, Global People Operations

View full post on Linkedin

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The power of our Partners

We collaborate with these companies to make our software the best of its kind and support all our customers during this crisis.

Our partner - McBride Consulting
Our partner - ConvictionsRH
Our partner - Accenture
Our partner - Microsoft - Neocase
Our partner - Althéa
Our partner - Wavestone

Do you have questons ? The answers below may help.

What is Neocase HR Ready Lite ?

HR Ready Lite for COVID is a pre-configured cloud-based HR service delivery platform including HR case management, knowledge base and self-service portal.  It’s designed to help companies that lack a digital HR service tool to more efficiently manage high volumes of requests, and provide employees with peace-of-mind through direct access to answers during the COVID-19 crisis. 

How long does it take to implement the solution ?

The estimated implementation time is approximately 2 – 3 days.  The implementation and training will be provided directly by Neocase Professional Services (unless you work through Neocase Certified Partner). 

What is included in this solution ?

This no-cost HR Ready solution includes three integrated modules: 

  • HR Case management with Satisfaction surveys 
  • Employee Self-Service Portal, branded with your company logo 
  • Knowledge base 
What are the available languages for Neocase HR Ready Lite ?

The portal includes two languages, English and French. 

How long will this special offer be available ?

You’ll be able to request access to this solution until May 31th. You’ll have free access for 90 consecutive days.  

What will happen after the 90-days FREE period ?

After 90-days, you can choose to stop using the solution, or continue using the solution at a pre-determined monthly fee. 

What if the COVID crisis is still happening after 90 days?

Prior to the 90-day point, Neocase will reassess the need relative to the crisis, and may choose to extend the free use beyond 90 days. 

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