HR Service Delivery

What do Mark Zuckerberg’s gray T-shirt and HR Service Center productivity have in Common?

This week, Facebook CEO Mark Zuckerberg explained why he wears the same T-shirt every day.  

When your HR service center speaks, do your customers hear what you say?

For customer service to be good, communication must be clear.  And it’s only clear, if the customer says [...]

HR Business Intelligence – Leverage Analysis Tools & Reports for Optimal Services Delivery

In general, Business Intelligence refers to the tools and systems that play a key role [...]

Neocase HR V14 – New Resources for Human Resources Shared Services Delivery

New Document Management & Enhanced Dashboard/Reports Modules Add to HR Solution

Proactive SLA Management for Optimal HR Service Delivery

In the past few years, human resources departments have begun integrating service level agreements into [...]

Automated HR Email Management for Higher Quality, Consistent & Timely Communications

The most popular form of non-business communication today (at least in the UK) is the [...]

HR Anywhere You Are – Neocase HR in the Cloud

Cloud computing or “the Cloud” has become the technology du jour – and while still [...]

Neocase HR – Integrated, Scalable & Flexible – Oh, My!

Like the employees they assist, human resources solutions are multi-faceted systems designed to aid both [...]

Optimal HR Processes – Tools & Best Practices – a Primer

Human Resources processes, policies and procedures vary by organization; to implement an optimal solution – [...]

Personalized HR Portals – Engaging Employees for a Better Work Environment

In New Jersey, there are no self-service petroleum stations as a law passed in 1949 [...]