Employee HR Self-Service Portals for Remote Work Success

The Internet and digital technologies have made it possible for employees to work remotely. The [...]

Bots Can Improve Employee Self-service

Bots can improve employee self-service.  In fact, that’s probably the best place to introduce Robotics [...]

An Observation from Workday Rising

Technology vendors can easily fall into a “control” mindset.  Here’s what it is, and how [...]

Why HR Professionals Should Learn to Love Robots

There’s a lot of talk about how Robotic Process Automation (RPA) will eliminate jobs.   But [...]

What Our Grandmothers Knew About Optimizing HR Service Technology

This past May, IQPC surveyed the attendees at of their 21st HR Shared Services & [...]

5 Basic HR Service Delivery Metrics You Can’t Ignore

“If you can’t measure it, you can’t improve it.”   There’s a trove of business [...]

HRIS Needs More Maestros for End-to-end Automation.

Have you ever experienced a live classical concert?  If so, you probably noticed the conductor, [...]

What’s an API, and why should HR care?

In 1624, English poet John Donne wrote “No man is an island.”   If Donne wrote [...]

Why Millennials are a Gift to HR Shared Services

According to Forbes, “Millennials… will be 75 percent of the workforce by 2025.”  That’s a [...]

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Was Ram Charan Right About Splitting HR?

Two years ago, Harvard Business Review published an article written by Ram Charan, the world-renowned [...]

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