A leading provider of customer service and support software solutions

Solutions
Neocase CS brings efficiency and productivity to customer service operations through: collaborative case management, automated workflows, web self-service, intelligent knowledge base, and executive dashboards.
Neocase HR is the premier case management solution to manage and optimize HR processes within a Shared Service Center & HR Call Centers.
Neocase FR empowers finance departments of large corporations to resolve financial inquiries faster and more efficient through collaborative case management and knowledge management.
Neocase CRM combines the advanced Customer Service functionality of Neocase CS with the sophisticated Sales Force Automation and Marketing functionality of Microsoft Dynamics CRMtm.

January Webinar
Join us for a 1-hour informative look at how to optimize your HR Shared Services through technology-based case management. Register for the Renault-Nissan Webinar today!
Customer Support Executives
Want to find out how to lower your operational costs and streamline your business processes through self-service? Download this Aberdeen Whitepaper on Customer Self-Service today!
Human Resource Executives
Learn how technology can be successfully implemented in global organizations to help manage human resource needs for large employee populations. Click here to find out more!


	Recent News
	Neocase Software Launches Version 11 of Neocase Platform *December 12, 2008* FOX Systems relies on robust Neocase Software's solution suite for National Call Center *December 4, 2008* Neocase Software appoints Julien Dahan as Chief Executive Officer *December 2, 2008* IDS Resolves Complex Customer Requests with Ease using Neocase CS On-Demand *October 22, 2008*