A leading provider of customer service and support software solutions - On-premise and SaaS.

Neocase HR is a trusted case management solution used in HR Shared Services Centers and HR Call Centers at large corporations such as Air France-KLM and Renault-Nissan.

With Neocase HR, you can manage, track and analyze the full trail of HR-related cases within your Human Resources Department that are answered by HR staff or resolved by HR experts and other vendors.

Neocase HR also enables you to:

Enable employees to access information, submit requests or resolve issues themselves through a 24/7 web Portal.
Respond to inbound requests in a timely and proactive manner.
Empower HR staff to quickly resolve HR inquiries.
Build and share HR knowledge and expertise.

Register at right to receive your complimentary information packet including: product datasheets, case studies and an HR Whitepaper on case management!

Neocase Screenshot
Business Intelligence

Neocase Screenshot
Business Process Management

Neocase HR Features At a Glance:

Business Process Management functionality (Case Routing, Workflow Editor, Business Rules Engine)
24/7 Employee Self Service Portal integrated with knowledge base
Integrated Knowledge Base that proactively resolves issues
Child and Parent Case Management
Sophisticated Service Level agreements (SLAs) & contract managementt
Business Intelligence including flexible Role-based Dashboards including KPIs
Complete audit trail and employee case history
Enhanced security and encryption to protect sensitive employee information
Integration with various core HCM applications (PeopleSoft, Ultimate Software, etc.)
Delivered On-premise or On-Demand (SaaS)

Neocase HR is a trusted case management solution used in HR Shared Services Centers and HR Call Centers at large corporations such as Air France-KLM and Renault-Nissan.

Register at right to receive your complimentary information packet including: product datasheets, case studies and an HR Whitepaper on case management!

Register here for your free Info Packet