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Neocase Corporate Overview
Learn more about Neocase Software as a company, including our mission, our technology leadership and our solution offerings.
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Microsoft Dynamics Solution Brief
This solution brief put together by Microsoft as part of the 2008 ISV Showcase, for which Neocase Software was selected as preferred Customer Service solution, highlight the advanced functionality and capabilities that Neocase can add to Microsoft Dynamics CRM.
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Neocase HRPower
Neocase HRPower is a highly scalable Human Resources Shared Services solution designed for large, global HR environments. Available both on-premise and as a Software-as-a-Service (SaaS) solution, Neocase HRPower ensures rapid implementation and measurable results in enhanced HR service delivery.
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Neocase HRForce
Neocase HRForce is a Human Resource Contact Center solution designed for mid-size HR departments for streamlining HR service delivery processes, rapid implementation and accelerated Return-on-Investment.
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Neocase Customer Service
Neocase CS is a unique customer service and support solution that lowers service costs, improves customer satisfaction, and enhances service levels.
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Neocase Customer Relationship Mgmt
By encapsulating the functionality of Microsoft Dynamics™ CRM 4.0 Sales and Marketing with Neocase Customer Service, Neocase CRM enables employees to make sales decisions, market products, solve customer issues and cater to all aspects of the customer relationship experience.
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Neocase Self Service
Neocase SF is a personalized, secure information portal accessible 24/7 that substantially reduces phone, email, and web inquiries and lowers case/help desk ticket submissions.
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Neocase Knowledge Base
Neocase KB is a knowledge management tool that allows customers to quickly find answers while enabling agents to handle more calls, emails, and web inquiries.
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Datasheets
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