Neocase Software and Partner, Queue Associates, to exhibit at destinationCRM 2008 in New York
	Neocase and Queue will demo Neocase CRM at Booth #907 at destinationCRM San Francisco, CA, August 11th, 2008 – Neocase Software, a leading provider of customer service and support software announced today its participation in the destinationCRM 2008 conference in New York, New York, from August 18-20th. Neocase, along with local partner and CRM consultancy, Queue Associates, will showcase Neocase CRM, a powerful sales, marketing and customer service solution for large global corporations.   Neocase Software will be appearing for the 3rd time at destinationCRM as an exhibitor. The company will be presenting its solutions, Neocase CRM and Neocase CS, at Booth #907. Neocase CRM is a powerful CRM solution that combines the advanced customer service functionality of Neocase CS with the sophisticated sales force automation and marketing functionality of Microsoft Dynamics CRMtm. The solution adds significant value to sales, marketing and customer service operations by reducing operational costs, improving process efficiency and enhancing staff productivity. Increased overall customer satisfaction and retention are natural effects of the Neocase CRM solution at work. Neocase CS is an award-winning solution for customer service operations that integrates web self-service, intelligent knowledge management, service level agreement (SLA) management, employee/partner case collaboration, executive dashboards, and automated workflows. Both solutions can be deployed in an on-premise or on-demand (SaaS) model.   Queue Associates is a Microsoft Dynamics Gold Certified partner that provides a full range of services including installation, implementation, training, and ongoing technical support.   XXXXX