Français
|
Home
|
Contact Us
|
Online Support
Solutions
Services
Customers
Partners
News & Events
Resources
Company
Next Steps
Contact Me
Attend a Webinar
Solution Tours
Download Datasheets
1-877-383-0400
info@neocasesoftware.com
Attend a Webinar
*Denotes required field |
Valid
work email address required in order for logistical details to be issued
Welcome to the Neocase Software Webinar Series. We offer demonstrations on improving
Customer S
upport and HR Shared Services operations by providing solutions to the
challenges you face
on a daily basis.
The Economics of Customer Service Excellence:
Critical Improvements for Tier 1 and First Call Resolution
Thursday, November 19th| 9am PT / 12pm ET / 4pm BT
Best practices from TSIA (formerly SSPA) and Neocase Software with a Success Story
from
CORPTAX Software
You don't have to be an economist to understand the economy of customer service
excellence. Moving away from high-cost, high-volume channels toward those that improve
productivity, efficiency and service success will significantly transform your organization.
Key benefits as a result can be: support technician productivity, customer satisfaction and
an accelerated product repurchase cycle....
click here to read further.
Featured Speakers:
John Ragsdale, VP of Technology
TSIA
Lloyd Howlett, VP of Global Customer Support
CORPTAX
Jim Watson, Technology Services
Neocase Software
Who should attend?
Customer Service professionals (Managers and above) in the following domains:
» Global Customer Support
» Customer Service/Customer Care
» Customer Relationship/Client Relations
Contact Us
Privacy Statement
Security Statement
Sitemap
Copyright 2001-2009 Neocase Software, Inc. All Rights Reserved
Neocase Software, Inc. 55 Hawthorne Street, Suite 610, San Francisco, CA, 94105, United States
General Inquiries: 1-877-383-0400 | Fax: 415-978-5153 |
info@neocasesoftware.com