Neocase has seen an incredible and exciting first half of 2008 with new strategic positioning, client acquisitions, enhancements in our core platform, and revenue growth of more than 60% year over year. It is especially exciting to launch a new vertical solution across multiple continents and have it embraced and deployed by so many new clients.

Neocase HR, the premier case management solution for HR Shared Services and HR call centers, was launched earlier this year in the European and American markets with tremendous success. The upcoming Nissan-Renault webinar (July 24th) presents an excellent story how Neocase HR can help HR departments streamline and improve their interactions with employees.

Neocase Software is positioned to lead the market for solutions for shared service centers (SSC). In our new positioning, we take our experience and best practices in customer service and apply them to internal case management, in particular, employee inquiries and case management within HR Departments. Check out our feature solution - Neocase HR - to learn more about our solutions for the SSC market.

We are also very excited to be chosen as the 2008 Microsoft ISV (Independent Software Vendor)Showcase for customer service applications for Microsoft Dynamics CRM. It shows the confidence of Microsoft in Neocase’s solutions and confirms Neocase’s leadership in the customer service solutions arena. I highly recommend watching the ISV Showcase Video and downloading the Microsoft Solution Brief.

We are looking forward to an exciting second half of the year!

Sincerely,

Julien Dahan
President & COO, Neocase Software

		Neocase Software has designed the premier solution for HR Shared Service Centers (SSCs) to optimize HR processes and KPIs.

Neocase HR is a collaborative, robust solution that centrally and securely manages and improves the interaction between HR staff and employees, thereby increasing overall employee satisfaction. Neocase HR enables enterprises to manage and optimize their Human Resource processes within a Shared Service Center while improving performance, increasing productivity and reducing costs.

In this complimentary webinar, we will take an in-depth look at how Renault-Nissan, a competitive, global car manufacturer, used Neocase HR in its HR Shared Service Center (SSC) to: improve the productivity of its HR SSC staff by 30%, reduce employee personnel churn in the HR Department and increase the overall satisfaction of employees. If you would like to see marked improvements in the way your HR SSC or call center operates, and build a case for ROI in your HR department, then join us for one hour.

Register now or Download the Renault-Nissan Success Story.