Neocase FL for Financial Dispute Management

Top 10 Improvements for Financial Dispute Management:

1. Establish a single point of contact for all corporate financial dispute accounts.
2. Structure a collaborative workflow for dispute resolution to include: debt collection agents and other internal expertise as well as external partners (commercial banks, legal counsel)
3. Enrich the process through a knowledge base, to aide in collective contribution to standardize dispute management and resolution.
4. Empower debt recovery services with the necessary tools to aide in the qualification or resolution of accounts, or the transfer to more appropriate expertise.
5. Automatic generation of notices of default in payment, ageing documentation, and other important communications with outstanding AR accounts.
6. Tailor the right case treatment according to client and type of financial dispute.
7. Gaurantee trackability of dispute account status and treatment throughout the resolution process.
8. Adherence to service level agreements for each client dispute.
9. Offer visibility and insight throughout the entire process, from initial outstanding AR, through DSO, to the provisioning of its payment.
10. Allow management to track, measure, be proactive and ANTICIPATE!