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Neocase Connection Newsletters |
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Winter
2011 |
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Neocase looks back at the year 2010, which saw the release of Neocase 12 and Neocase Enterprise Portal as well as major account wins such as Societe Generale, Atkins, Guardian Life Insurance, Sallie Mae, Thales, Credit Agricole/Credit Lyonnais, BNP/Paribas, Dassault Aviation, GDF/Suez, and Groupama.
Read on to know more about Neocase Enterprise Portal, Thales Group success story and how SaaS is enabling and accelerating HR transformation.
Access the Neocase Connection - Winter 2011 |
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Summer
2010 |
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Neocase celebrates its nomination as one of the finalists for the 2010 CODiE Awards in the category "Best Business Software Solution" as well as its inclusion in Gartner's 2010 Magic Quadrant for Contact Center/Customer Service solutions for the second year in a row.
Read on to know more about the Monoprix success story, watch a solution tour for Neocase HR and Knowledge Management, and read about latest TSIA technology trends.
Access the Neocase Connection - Summer 2010 |
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Winter
2010 |
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Neocase wraps up an eventful 2009 year of conferences, customer events, and co-hosted industry series on customer service and human resource best practices. We christen 2010 with: two new Human Resource Solutions, Neocase HRForce and Neocase HRPower; significant, global customer wins and a very promising outlook on the rest of our year's activities!
Read on to know more about HR Report findings from leading analyst, CedarCrestone. Also included are highlights from the co-hosted HR Transformation Series with SSON.
Access the Neocase Connection - Winter 2010 |
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Summer 2009 |
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Neocase debriefs a busy 2nd Quarter 2009 in this Summer edition of the newsletter. Of notable mention are the new release of Neocase (v11.5) and our entry into the Gartner Magic Quadrant! Download today to know more about how these key items affect you.
Also included in this issue are some key market trends from Deloitte on the current state of shared services, and a co-hosted webinar recording with the Shared Services and Outsourcing Network on Driving HR Transformation in your SSO.
Access the Neocase Connection - Summer 2009 |
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Winter 2008-2009 |
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1st Quarter 2009 is replete with activity for Neocase. We were proud to host our First Annual EMEA Customer Day in Paris, France at the end of January. Plans are underway to host a similar event in North America in late June. Stay tuned!
Also included in this issue are some key market trends on how to do more with less money.
Download the Winter Connection now to see what one client, IDSI, was able to do with their remarkable SaaS installation of Neocase CS for customer service operations.
Access the Neocase Connection - Winter 2008-2009
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Fall
2008 |
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In this issue, we take a look at Callidus Software, and what brought them to choose Neocase for their customer service
operations.
We include a sneak preview on reporting within the Neocase solution suite, and if you look real close, you might be able to
win a Starbucks Gift Card!
Access the Neocase Connection - Fall 2008 |
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Summer 2008 |
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Neocase takes a close look at its worldwide Online Support launch, and the Microsoft ISV Showcase, featuring Neocase,
in this issue.
We include a Renault-Nissan case study, as well as an in-depth look at Neocase HR, our featured solution for this issue.
Access the Neocase Connection - Summer 2008 |
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Press Releases
