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What's New at Neocase?

IDS Resolves Complex Customer Inquiries with Ease Using Neocase CS On-Demand

October 22, 2008... more

Neocase empowers Callidus Software to deliver the next level of customer service

September 18, 2008... more

Neocase Software selected for Microsoft 2008 ISV Showcase

June 25, 2008... more

Neocase at destinationCRM 2008 in New York

August 11, 2008... more

Neocase at the Shared Services Summit in Las Vegas

August 26, 2008... more

Neocase at the IHRIM HRMStrategies and Technology Expo

May 26, 2008... more

Neocase at the HR Shared Services Summit

May 2, 2008... more

The Tipping Point for Customer Service, by Jim Watson

Reframing customer service as a profit center is the key to driving new growth...... more

The Top Ten Customer Service Tips

Robert Moment, Customer Service Consultant - CSM online ... more