A leading provider of customer service and support software solutions - On-premise and SaaS.

Neocase Modules provide complementary functionality to all Neocase solutions to empower employees, agents and/or partners to find answers to questions, to share
knowledge, to gain access to product and technical information, and to collaborate on resolutions of customer and employee inquiries.

All modules are seamlessly integrated with our solutions – Neocase HRPower, Neocase HRForce, Neocase CS, Neocase CRM – and can be tailored to your company's needs.

The following modules are currently available for the Neocase Solution Suite:


	Neocase SF is a customer and employee self service solution that is available 24x7 to access information and check the status of open cases and review case history. Learn more about Neocase Self Service.


	Neocase KB is a knowledge management tool with an intuitive search engine that categorizes and stores information for agents and customers to resolve cases quickly. Learn more about Neocase Knowledge Base.

Neocase PC is a portal solution that enables partners to seamlessly interact with customer service agents for better and faster case resolution.

Learn more about Neocase Partner Center.